FAQs: Troubleshooting

The Reading Kingdom is designed to work on all computer platforms and browsers. However, sometimes you might experience an issue in using the program which could be due to a software problem. Below we have listed a few troubleshooting tips that will hopefully resolve the problem. Before doing any of the items below, reboot your computer. Follow the instructions carefully and do not have any other open programs or windows other than those required to complete the task.